Introduction
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains what personal data we collect, how and why we process it, your rights, and how to exercise them.
Data Controller
The data controller for this website is Amy Bergstrom. You can contact us at contact@mathstutoringwithamy.co.uk.
This privacy policy applies only to data collected through this website and our services. Third-party websites linked here have their own privacy policies.
1. Personal Data We Collect
When you use our website or services, we may collect the following personal data:
- Contact information: name, email address, phone number
- Booking details: information related to tutoring sessions you request or book
- Payment details: if you make payments, payment processor information (note: we do not store full payment details ourselves)
- Communication records: emails, messages, or enquiries you send us
- Website usage data: IP address, browser type, pages visited, collected via cookies or analytics tools (see Cookies section below)
2. How and Why We Use Your Data
We process your data for the following purposes and lawful bases:
| Purpose | Lawful Basis |
|---|---|
| To respond to your enquiries and provide tutoring services | Contractual necessity |
| To process payments through third-party providers | Contractual necessity |
| To send you marketing communications (e.g., newsletters) | Your consent |
| To improve and manage our website using analytics tools | Legitimate interests (improving user experience) |
| To comply with legal obligations | Legal obligation |
If we rely on your consent to process any data (such as marketing emails), you can withdraw consent at any time by contacting us or clicking the unsubscribe link in emails.
3. Data Retention
We keep your personal data only as long as necessary for the purposes outlined above, or as required by law. Typically, we retain data related to bookings and communications for up to 3 years after the last contact, unless you request deletion sooner.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies may collect information about your browsing behaviour to help us analyse website usage.
You can manage or disable cookies in your browser settings, but please note that some parts of the site may not function properly if cookies are disabled.
5. Sharing Your Data
We do not sell or rent your data to third parties. However, we may share your data with trusted third-party service providers who support our business operations, such as:
- Payment processors
- Email marketing platforms
- Website hosting and analytics providers
All third parties we work with are required to keep your data secure and only process it for specified purposes.
We may also disclose your data to authorities if required by law or if we suspect unlawful activity.
6. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to access: Request a copy of your data we hold
- Right to rectification: Correct inaccurate or incomplete data
- Right to erasure: Request deletion of your data, subject to legal or contractual restrictions
- Right to restrict processing: Limit how we use your data in certain circumstances
- Right to data portability: Receive your data in a structured, commonly used format
- Right to object: Object to data processing based on legitimate interests or marketing
- Right to withdraw consent: Withdraw any consent you have given for processing at any time
To exercise these rights, please contact us at contact@mathstutoringwithamy.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
7. Security
We take data security seriously. Our website uses Transport Layer Security (TLS/SSL) to encrypt data transmitted to and from the site. We also verify the identity of anyone requesting access to personal data before sharing it.
8. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes in law or our practices. The updated date at the top of this page will change accordingly. Significant changes will only apply to data collected after the update.